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Tuesday, 5 October 2010

Adobe Application Manager (Windows 7) - The update server is not responding...:

Problem
When you try to update Adobe software in Windows 7 using the Adobe Application Manager you receive the following error:

"The update server is not responding, which means it might be offline at the moment, or the Internet or firewall settings may be incorrect. Please try again later.".

Solution
1) Open Network and Sharing Center
2) Click Change adapter settings
3) Right-click the Microsoft Virtual WiFi Miniport Adapter, and click Disable.
4) Run the Adobe Application Manager again - hopefully this time it will be successful.

After trying the above if you still receive the same error, you can download the latest updates for Adobe software from the Adobe Product Updates Page http://www.adobe.com/downloads/updates/.


6 Comments:

Anonymous Anonymous said...
Thank you so much. This worked. Do I need to leave this diabled or turn it back the way it was?
15 October 2011 at 03:57  
Anonymous Anonymous said...
You my friend are a genius!!! I have been trying to figure this out for ages!! THANK YOU !!!!!!!!
25 June 2012 at 18:01  
Blogger Matthew Lawrence said...
Cheers Dude. Glad I could help :)
25 June 2012 at 20:52  
Blogger Matthew Lawrence said...
First commenter:- I've never had to re-enable it. It creates a "virtual wireless nic", making windows think that instead of one, you have two or more cards installed on your system. It'll be part of the driver for your nic. Windows Logo Certification requires manufacturers/developers support the virtual wifi miniport adapter.
Keep in mind though, that the maximum bandwidth of your wireless card will be splitt when using this. It lets you connect to more then one wireless network at a time. For instance, an Ad-Hoc network and an Access Point at the same time (e.g. an access point and a wireless printer at the same time). If you do none of those things you'll be ok. Infact, if you do those things everything will still probably be ok to be honest.
25 June 2012 at 20:57  
Anonymous Anonymous said...
Thank you all the way from Tasmania (Under down under)
It worked a treat! Much appreciated
20 November 2013 at 09:48  
Blogger Bruce Scott said...
Hi, Thank you. This fixed the problem. I have even contacted Adobe and they told me it was a firewall problem. Problem solved
25 April 2014 at 06:26  

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